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St. Louis County Citizen Portal

NOTICE: System Maintenance - The Citizen Portal will be unavailable Wednesday December 4th, beginning at 5:00pm through 7:00pm.
All User Logins and Links will be disabled during this time.

Help Documents


Getting Started
How to Create a New Portal Account
Forgot Your Password

General FAQs
Can’t Find Your Existing Permit Listed
How to Add an Attachment
How to Find the Status of Your Application
How to Submit an Online Payment
How to Update Your Contact Information
Requesting an Inspection Online

Licensing how-to
How to Complete a Licensing Application

Contact us via the portal
How to Submit a Complaint
Receiving a Message from the Municipal Office
Send a Message to the Municipal Office